SPL Bagger Audio will accept a returned product within 30 days from the day of delivery. Returned items must be unused, in original condition and include any parts/hardware provided. To start a return, contact us via phone or email and be sure to have your order number ready. Once we receive your request, we will let you know where to send your package. After we have received and inspected your return, we will let you know if it was approved or not. If approved, you`ll be refunded on your original payment method. SPL BAGGER AUDIO DOES NOT REFUND OR REIMBURSE RETURN SHIPPING COST OR FEES.